Task and specifications from the client

The company approached us on a Friday afternoon with the hopes of obtaining a rush-order sworn/certified translation of supporting documents for the distribution of tools, medical devices, medical consumables, medical technology, and accessories in Slovakia. Thus, the documents were to be sent for review by the Ministry of Health of the Slovak Republic.

The project was submitted by the following day with a total of 20 standard pages in the following language combinations:

• Slovak – English
• Slovak – Germany
• Slovak – French

Challenge – express delivery deadline

• The client received the document for translation at the last minute, thus, the project had to be completed as soon as possible so that the client could comply with the deadline for submission that had been set for them. As texts meant to accompany medical materials, they were very specialised and required extensive knowledge of professional medical vocabulary.
• The project manager simultaneously approached several translators who had collaborated with us on medical texts of the desired specialisation in the past and booked the required number of translators.

Benefits of cooperation

• Within one day, the client received a terminologically demanding medical translation.
• Thanks to the translations we provided to them, they ended up being approved to distribute their product portfolio in Slovakia without delay.

5 steps to completing the challenge

1. The company contacted us on a Friday afternoon with a request to translate medically oriented texts by the next day.
2. The project manager contacted all certified translators who were currently available. It was a team of experienced translators with medical expertise who we had been cooperating with long-term.
3. During the translation creation process, we received questions from both the client and the translators and managed to find solutions together, thereby speeding up the whole process and meeting the needs of both parties.
4. After a multi-stage check, the translations were sent to the client for approval and for any final comments.
5. Finally, we fine-tuned the last remaining details and sent off the final translation to a satisfied client, who had just received high-quality specialised translations in record time.